Privacy and Data Handling
At Sanavex, we adhere to the highest clinical-institutional standards for data security. Our architecture is designed to support the healthcare frontline with absolute confidentiality and precision.
No model training
Sanavex acts as an isolated operational tool, not a data-harvesting platform. We strictly prohibit the use of your institutional data, patient records, or pilot documentation to train our foundational models. Your data remains entirely siloed and is never absorbed into broader AI networks.
Security principles
End-to-End Encryption
All data is encrypted both in transit and at rest using enterprise-grade cryptographic standards.
Strict Access Controls
Role-based access ensures that only authorised clinical personnel can view or process documentation.
Information we collect
In order to provide our clinical transcription and structuring services, we temporarily process audio recordings and raw text inputs provided by authorised users.
Voice memos, dictations, and unstructured clinical notes.
Timestamps, user identifiers, and institutional routing tags.
Pilot document handling
During the Pilot phase, document processing is isolated to designated, secure sandboxes. Documents uploaded for evaluation or initial structuring are retained only for the duration necessary to execute the requested service, after which they are purged according to our institutional retention schedules.
Patient consent responsibility
Sanavex operates as a data processor. The healthcare institution (the data controller) bears the sole responsibility for securing appropriate patient consent for the recording and processing of clinical encounters. Our platform provides the necessary audit trails to support your compliance requirements, but does not interface directly with patients to gather consent.